Shipping Policy

PROCESSING & SHIPPING TIMES

Our warehouse processes and ships out all orders Mondays-Fridays (excluding major holidays). After placing your order, due to heavy backorders from going viral on social media, your package should be shipped out within 5-7 business days after your order is placed, and you will receive an email with the tracking number soon after. E-packet is our primary carrier for U.S customers, All packages are delivered within 8-20 business days from the date of shipment.

WILL MY ORDER COME IN ONE PACKAGE?

Depending on the size of your order you may receive separate packages that may possibly arrive 1~2 business days apart.

OUT OF STOCK/BACKORDERED ITEMS

In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items shipped out by. If the items are not expected to be restocked within 2 weeks, we will just automatically refund you for those items.

ADDRESS CHANGES

Our warehouse staffs are super quick, so if you notice an error please email us ASAP with your name and order # so we can try to catch your package before it departs. There's no guarantee we can change it, especially once it leaves our warehouse, but we'll do everything we can!

 * Please make sure the items in your order are selected correctly because, once they're shipped, they can't be stopped/canceled in transit. When you receive your order, if you decide not to keep it or part of it, our 30-day return policy applies.

 

Contact Us :

3434 Howell St, Duluth, GA 30096, United States

Phone: (470) 491-1207

Email : berellibeauty@gmail.com