Return & Refund Policy

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund if the product arrives damaged (proof needed). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

If you wish to return, customers will be responsible for paying return shipping costs.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please message us through the "Contact us" page or follow up with us by contacting support@berelliBeauty.com or our support number (470) 401-6980

Contact Us :

3434 Howell St, Duluth, GA 30096, United States

Phone: (470) 491-1207

Email : berellibeauty@gmail.com